Kenya Airways (KQ) has temporarily suspended its flights to Comoros and Mayotte due to the anticipated impact of Tropical Cyclone Chido. The cyclone, which is expected to last until Monday, December 16, 2024, poses a significant safety risk to the affected regions.
In a statement issued on Saturday, December 14, Kenya Airways emphasized its commitment to the safety of passengers and staff.
“To ensure the safety of our staff and customers, our flights into Comoros and Mayotte have been temporarily suspended. We sincerely apologize to our customers for the inconvenience this may cause. The safety of our customers and staff is our number one priority. Our prayers are for the safety and wellbeing of the people impacted by these adverse weather conditions,” the statement read.
The airline assured travelers that it is closely monitoring the weather situation and plans to resume flights once conditions improve, potentially on December 16, 2024.
Customer Assistance
Passengers affected by the cancellations are advised to check updated schedules via the Flight Status section on the Kenya Airways website or contact the airline’s Customer Excellence Center through WhatsApp (+254 705 474 747) or X (formerly Twitter) @KQSupport.
This precautionary measure aligns with Kenya Airways’ commitment to prioritizing safety and minimizing risks associated with adverse weather conditions.
Other Developments at Kenya Airways
In related news, Kenya Airways recently announced plans to expand its international routes. Beginning July 2, 2025, the airline will introduce direct flights between Nairobi’s Jomo Kenyatta International Airport (JKIA) and London’s Gatwick Airport, increasing its London services to ten weekly flights.
For more information on Kenya Airways’ operations and updates, visit the official website.
